Frequently asked questions

We strive to process and ship all orders within 24-48 hours.

Shipping times may vary depending on your location and the shipping method selected. Between 5 to 9 working days in average.

Please refer to our Shipping Policy for more details.

We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal for secure and convenient payments.

We want you to be completely satisfied with your purchase.

If for any reason you're not happy with your order, you can return it within 30 days of delivery.

Please visit our Returns & Exchanges page for detailed instructions and eligibility criteria.

We ship mainly to Switzerland and Europe with Swisspost but we also ship worldwide.

Most of times for only 9.90 CHF.

Yes, we do!

Feel free to contact us, we'll be more than happy to serve you.